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Delivery Info

Find out how collection and courier delivery work from our Ndabeni studio to addresses across South Africa. This guide explains how to book, pack, dispatch and track your printed fabric order.

Delivery Info

Collection from Ndabeni, Cape Town

If you are based in Cape Town or nearby, collection from our Ndabeni studio can be arranged once your order is ready. We support customers from Ndabeni, Woodstock, Salt River, Observatory, Montague Gardens and Century City, as well as businesses further afield who want to collect on their way through. Collections are handled during working hours and only once you have received confirmation from our team.

For collection orders, please bring your order reference and make sure the person collecting knows the details of the job. If a driver or messenger is collecting on your behalf, send us their name and contact number in advance. That helps us move quicker at handover, especially when there are multiple rolls, cut lengths or finished items like curtains and hemmed panels.

  • Confirm the date and time before sending anyone to collect
  • Check that payment and proof of payment are sorted where needed
  • Bring a vehicle with enough space for rolls, cartons or folded goods
  • Tell us if you need help loading heavier items

Courier delivery to all provinces

We courier fabric and finished printed items nationwide, including Johannesburg, Durban, Pretoria, Gqeberha, East London, Bloemfontein and smaller towns. This is useful for clients who need printed metreage, bulk production or repeat orders sent straight to a site, studio or retail address. Courier is the normal option for orders leaving Cape Town, and it is suitable for both small batch jobs and larger commercial runs.

Once your goods are packed, we hand them over to our courier partner and share the delivery details with you. Delivery times depend on the destination, the size of the parcel and how busy the route is. Coastal humidity, public holidays and load-shedding can all affect timing a bit, so it is best to place urgent orders early where possible.

  • Nationwide service from Ndabeni, Cape Town
  • Works for fabric by the metre, sample packs and completed items
  • Delivery timing depends on route, parcel size and destination
  • We will send courier details after dispatch

How your order is packed for transit

Printed fabric needs proper packing so it arrives neat and ready to use. We check each order before it leaves, then fold or roll it according to the item and the delivery method. Fabrics that must stay crease-free are usually rolled where practical, while smaller orders may be neatly folded and protected for transit. Finished curtains, flags and upholstery panels are packed to reduce rubbing, moisture and dust during the trip.

Every dispatch goes through a basic packing check. If you have asked for hemming, finishing or a special fold, we follow that instruction before handing the parcel over. If there are multiple items in one order, we label the contents clearly so receiving teams can sort them quickly on site. It is a simple step but it saves time when there are several boxes or rolls.

  • We pack to suit the fabric type and finish requested
  • Orders are labelled for easier receiving and stock control
  • Protective wrapping is used where needed for dust and moisture
  • Large orders may go out in more than one parcel

Lead times, rush jobs and busy periods

Lead times depend on the service you have chosen. A small repeat print may move faster than a bulk run with colour matching, strike-off sampling and finishing. If you need a rush job, tell us upfront so we can see what can be moved through production and what needs a bit more time. We work through orders in line with print capacity, drying time and finishing requirements, so the sooner we know your deadline the better.

Peak periods can include year-end promotions, school events, retail launches and winter curtain work. During those times, dispatch may take longer and courier collections can shift by a day if the route is full. We will always do our best to keep you updated, but please leave a little breathing room for fabric orders that must land on a fixed date.

Checking your delivery details before dispatch

Before we send any order out, we check the delivery name, address, contact number and special instructions. This matters for business parks, farms, retail stores and residential addresses where access rules can be different. If your goods are going to a loading bay or security gate, please include the right contact person and any receiving hours so the driver is not turned away.

If you are ordering on behalf of a client, send us the correct recipient details from the start. That avoids delays and re-delivery charges. It also helps if you let us know about stairs, tight entrances or after-hours receiving. Small details save time and keep the delivery moving, especially when the parcel contains full fabric rolls or larger finished pieces.

  • Check spelling on the delivery name and street address
  • Include a mobile number that is answered during business hours
  • Add access notes for estates, factories and gated sites
  • Let us know if the parcel must be signed for by a specific person

Need help with a delivery query?

If you are unsure whether collection or courier delivery is the better option, send us the order details and we will advise. We can help with fabric sourcing, file checking, colour matching and finishing before the goods leave Ndabeni. For customers outside Cape Town, courier is usually the most practical choice, while local clients may prefer to collect once the order is ready.

For any delivery question, contact our team at our contact form. Include your name, the item you ordered, your suburb or town and the deadline if you have one. The more detail you give us the easier it is to sort the delivery properly, and to avoid mix ups later on.

Questions we get asked

Can I collect my order from Ndabeni?

Yes. Collection from our Ndabeni studio can be arranged once your order is ready and you have received confirmation from our team.

Do you deliver printed fabric nationwide?

Yes. We courier fabric and finished items across South Africa, including major cities and smaller towns.

What details should I send for courier delivery?

Please send the correct recipient name, address, contact number and any access notes such as gate codes, loading bay times or receiving hours.

Planning something? Send the team a message.

Contact form